1. Overview
Simops Training (“we,” “our,” or “us”) values your trust and is committed to protecting your personal information. This Privacy Policy applies to all visitors and users of our website, which offers a wide range of training courses including Artificial Intelligence, Electric Vehicle technologies, Engineering, and other specialized programs delivered in collaboration with authorized training partners for course delivery and certification.
By accessing our website, enrolling in any course, or interacting with our services, you acknowledge that you have read, understood, and agree to this Privacy Policy along with our Terms & Conditions.
2. Information We Collect
We may collect the following types of information:
a. Personal Information:
· Name, email address, phone number, company, and billing details provided during registration or payment.
b. Payment Information:
· Payments are processed securely through AlAhli Bank’s payment gateway.
· We do not store credit card or banking details; only transaction confirmation, amount, and reference are retained for record purposes.
c. Usage Data:
· Technical data such as IP address, browser type, and system activity logs, automatically collected to maintain website security, detect issues, and enhance overall performance.
d. Communications:
· Emails, support requests, or other inquiries submitted through our contact forms or email channels.
3. How We Use Your Information
Your information is used to:
· Process course registrations and manage user accounts.
· Coordinate training and certification with authorized partners and approved educational institutions.
· Process payments, invoices, and receipts.
· Communicate updates, schedules, and new programs.
· Comply with legal and regulatory obligations.
4. Sharing Your Information
We may share necessary information with:
· Authorized Training Partners: For course delivery, scheduling, assessments, and certification.
· Service Providers: Including payment processors, hosting providers, and communication platforms supporting our services.
· Regulatory or Legal Authorities: If required by law or official requests.
Note: We do not sell or lease your information to third parties.
5. Your Rights and Data Retention
· You may review and update your personal information through your account at any time.
· We retain personal data such as registration details, training records, certificates, and payment information to maintain documentation, comply with legal and accounting requirements, and verify course completion.
· Data is not permanently deleted unless retention is no longer required under our policies or applicable law.
· Users may opt out of communications or marketing lists by emailing Training@simopsmgt.com.
6. Data Protection & Security
We implement reasonable technical, physical, and administrative measures to safeguard your information. However, no digital system is completely risk-free. We encourage users to maintain strong passwords and avoid sharing login credentials.
7. Third-Party Links
Our website may contain links to external sites or partner pages. We are not responsible for the privacy practices, content, or data handling policies of third-party websites.
8. Governing Law
This Privacy Policy is governed by the laws of the Kingdom of Saudi Arabia. Any disputes arising will be subject to the jurisdiction of Saudi courts.
9. Contact Information
For questions or support regarding this policy, please contact: Email: Training@simopsmgt.com
